Financial & Cancellation Policy
Clear expectations. Thoughtful care.
We believe financial policies should be understandable before care begins. This page explains appointment fees, payment expectations, cancellations, missed appointments, insurance, and Good Faith Estimate information.
Effective July 2026 · Last updated July 2026
Appointment Fees
Know the expected cost before you schedule.
Welch Psychiatric Group is currently a self-pay practice. The fee shown during secure online scheduling will reflect the current charge for the service you select.
New Patients
Initial Psychiatric Evaluation
A comprehensive evaluation of your concerns, history, current symptoms, functioning, treatment goals, and appropriate next steps.
Established Patients
Medication Management Follow-Up
A focused follow-up to review symptoms, progress, medication effectiveness, side effects, concerns, and treatment adjustments.
Extended Follow-Up
Medication Management & Psychotherapy
An extended appointment allowing additional time for medication management, supportive psychotherapy, coping strategies, and individualized treatment planning.
Fees may change as services and practice operations evolve. When there is a difference between this page and the secure scheduling system, the fee displayed during scheduling will be considered the current fee.
Payment Responsibility
Simple payment expectations without unexpected billing.
You are financially responsible for services you schedule and receive unless another arrangement has been approved in writing. Payment is due at the time of service.
A valid credit card, debit card, HSA/FSA card, or other approved payment method may be required to remain securely on file. The payment method may be used for appointment fees, late-cancellation fees, missed appointment fees, outstanding balances, and other charges authorized under this policy.
Current Insurance Status
Welch Psychiatric Group is currently self-pay while insurance credentialing and participation continue to expand.
Superbills
A superbill may be available for eligible psychiatric services when appropriate. You may submit it to your insurance plan for possible out-of-network reimbursement.
Coverage Is Not Guaranteed
Your insurance company determines reimbursement, deductibles, covered services, authorization requirements, and plan limitations.
Cancellations & Missed Appointments
Your appointment time is reserved specifically for you.
We understand that schedules change and unexpected situations occur. When possible, please provide at least 48 hours’ notice so the reserved time may be offered to another patient seeking care.
Cancellation Window
Appointments must be canceled or rescheduled at least 48 hours before the scheduled appointment time.
Late Cancellation Fee
Appointments canceled or rescheduled with less than 48 hours’ notice may be subject to a $50 late-cancellation fee.
Late Arrival
Arriving late may shorten the available appointment time. If you are more than 10 minutes late, the appointment may need to be rescheduled and may be treated as a missed appointment.
Repeated missed appointments or late cancellations may result in required prepayment, limits on future scheduling, paused services, discharge from care, or referral to another provider when clinically and legally appropriate.
Telehealth Appointments
Prepare a private, connected place for your visit.
Patients are responsible for having an appropriate device, reliable internet access, sufficient privacy, and a safe location for telehealth appointments. Patients must be physically located in Colorado at the time psychiatric services are provided.
If a technology problem interrupts the appointment, the practice may attempt to reconnect, contact you by phone, continue by another appropriate method, or reschedule the visit. Repeated technology-related absences may be treated as missed appointments when the patient cannot participate in the scheduled service.
Check your technology Confirm your camera, microphone, and internet connection beforehand.
Choose a private setting Attend from a safe location where you can speak comfortably.
Be physically located in Colorado Your location will be confirmed as part of the telehealth visit.
Additional Financial Information
A few other things to know before care begins.
Outstanding Balances
Outstanding balances generally must be resolved before additional appointments may be scheduled unless another arrangement has been approved in writing.
Unpaid balances may result in paused services, canceled appointments, required prepayment, discharge from care, or referral to collections when permitted by applicable law and professional obligations.
Refunds
Fees for completed services are generally nonrefundable. Refund requests are reviewed individually and are not guaranteed.
Any approved refund will generally be returned to the original payment method when possible.
Forms, Letters & Administrative Requests
Requests for school or workplace documentation, disability forms, accommodation letters, emotional-support-animal documentation, record review, or other administrative work are not automatically included in appointment fees.
These requests may require an established clinical relationship, additional evaluation, clinical justification, record review, appointment time, and an additional fee. Documentation that is not clinically appropriate or supported by available information may be declined.
Medication, Laboratory & Outside Costs
Appointment fees do not include prescription medications, laboratory testing, imaging, emergency services, hospital care, therapy provided by another clinician, or services from outside organizations.
Those charges are determined and billed separately by the pharmacy, laboratory, facility, clinician, or organization providing the service.
Good Faith Estimate
Your right to understand expected healthcare charges.
Patients who are uninsured or who choose not to use insurance may have the right to receive a Good Faith Estimate of charges reasonably expected for scheduled healthcare services.
A Good Faith Estimate is an estimate rather than a contract. It may not include unexpected costs, services requested later, emergency care, prescription medications, laboratory charges, hospital services, or care provided by outside professionals or organizations.
Agreement to Financial Responsibility
By scheduling or receiving services through Welch Psychiatric Group, you acknowledge responsibility for reviewing and understanding the applicable appointment fees, payment terms, cancellation and no-show policies, insurance limitations, and Good Faith Estimate information. Additional signed financial agreements may be required before care begins.
Questions Before Scheduling?
Financial information should feel clear before your first appointment.
Contact our office if you have questions about appointment fees, payment, cancellations, superbills, or Good Faith Estimates. A team member will respond within 48 business hours.